TERMS OF SERVICE FOR BUSINESSES

Knot Software — Software Agency

Thank you for choosing our service.

These Terms of Service ("Terms", "Terms of Service") govern your relationship with the Knot Software websites, applications, and online services operated by Knot Software (the "Service") (collectively, "Knot Software", "us", "we", or "our"). Please read these Terms of Service carefully before using our Service.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

These Terms of Service may be changed by Knot Software at any time and at its sole discretion, without prior notice. After any change is made on the website, an informational email and a notification via the mobile application will be sent to you. Upon your approval, you will be deemed to have accepted the new terms of use. In the event that the terms are not accepted, any disruption in the use of the system shall be deemed accepted by you.

Privacy and Communications

You agree that Knot Software may from time to time send you notifications regarding your account or the Service via email or any other means of communication. It is your responsibility to keep your contact information up to date. Otherwise, notifications sent to the existing email address shall be deemed delivered. The purpose of communication may be marketing, advertising, promotion, or legal notices. Please see the Privacy Policy, incorporated herein by reference.

Capacity to Accept the Terms of Service

Persons using the application must be at least 18 years of age, possess the capacity of discernment, and have no special circumstance that would prevent use. By using the application within the scope of these conditions, the user is deemed to have expressly declared that they meet the stated conditions. If the user does not meet the stated conditions, they must not use the application. The accuracy of the information provided by the user, in particular the date of birth and age, is the responsibility of the user themselves or, if applicable, their guardian, custodian, or legal representative.

Acceptable Use and Conduct

Our software and our Service may be used for personal or commercial use only to the extent that it complies with all applicable laws, rules, and regulations and does not infringe the rights of third parties. You represent, warrant, and agree that you will not use the Service for any purpose or in any way that is not permitted by these Terms of Service. It is your responsibility to ensure that your use of the Service complies with these Terms of Service and to obtain prior written permission from Knot Software for uses not permitted or expressly specified in these Terms of Service.

Together with the foregoing obligations, users shall refrain from any sharing, expression, or action that may fall within the scope of incitement to suicide, child abuse, and obscenity, and shall not engage in unlawful acts or sharing with respect to the crimes and prohibited acts regulated in the Turkish Penal Code and Law No. 5651 on the Regulation of Publications Made on the Internet and the Fight Against Crimes Committed Through These Publications, as well as the crimes defined in the laws referenced in the relevant law or in other laws.

Purchases

If you wish to purchase any product or service offered through the Service (a "Purchase"), you may be asked to provide certain information related to your Purchase, including but not limited to your credit card number, your credit card expiration date, your billing address, and delivery information.

You represent and warrant that: (i) you have the legal right to use any credit card or other payment method in connection with any Purchase; and (ii) the information you provide to us is true, complete, and accurate.

By submitting this information, you grant us the right to provide such information to third parties for the purpose of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your orders at any time for certain reasons, including but not limited to errors in the availability of the product or service, errors in the description or price of the product or service, errors in your order, or other reasons. We further reserve the right to refuse or cancel your orders if we suspect fraud or an unauthorized or illegal transaction.

Availability, Errors, and Inaccuracies

We are constantly updating our offerings of products and services on the Service. Products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertisements on other websites.

We do not and cannot guarantee the accuracy or completeness of any information, including prices, product images, features, availability, and services. We reserve the right to change or update information and to correct any errors, inaccuracies, or omissions at any time without prior notice.

Subscriptions

Some portions of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Period"). Billing Periods are defined as monthly or annually, depending on the type of subscription plan you choose when purchasing a Subscription.

At the end of each Billing Period, your Subscription will automatically renew under the exact same conditions unless you cancel it or Knot Software cancels it. You may cancel your subscription renewal through your online account management page or by contacting the Knot Software customer support team.

A valid payment method, including a credit card, is required to process the payment for your Subscription. You must provide Knot Software with accurate and complete billing information, including full name, address, state, zip code, telephone number, and a valid payment method. By submitting such payment information, you authorize Knot Software to charge all Subscription fees accrued through your account to such payment instruments on an automatic basis.

In the event that automatic billing is not possible for any reason, Knot Software will issue an electronic invoice indicating that you must make the full payment corresponding to the billing period indicated on the invoice manually by a specified due date.

The right to set pricing and to change the price for in-app purchases belongs to us as the service provider. The presentation of a specific price for a purchased item shall not eliminate the service provider's right to change the price.

Free Trial

Knot Software may, at its sole discretion, offer a Subscription that includes a free trial period for a limited time ("Free Trial"). You may be asked to enter your billing information in order to sign up for the Free Trial. If you enter your billing information when signing up for the Free Trial, you will not be charged by Knot Software any amount until the Free Trial period expires. On the last day of the Free Trial period, the applicable Subscription fees for the type of Subscription you have selected will be automatically charged unless you cancel your Subscription.

Knot Software reserves the right, at any time and without notice, to (i) modify the terms and conditions of the Free Trial offer or (ii) cancel such Free Trial offer.

Fee Changes

Knot Software may, at its sole discretion and at any time, change the Subscription fees. Any change to a Subscription fee will take effect at the end of the then-current Billing Period.

Knot Software will provide you with reasonable advance notice of any change in Subscription fees in order to give you the opportunity to terminate your Subscription before the change in Subscription fees takes effect.

Your continued use of the Service after a change to the Subscription fee takes effect constitutes your agreement to pay the changed Subscription fee amount.

Chargeback / Refund Policy

Knot Software will not make a cash refund in the event of early termination of the contract, except where required by law. If you have any questions regarding a charge made from your account, please contact us. In the event that a charge is made as a result of an error, we will credit the relevant amount to your account or your credit card account.

Any customer who disputes a valid credit card payment (initiates a chargeback) will be banned from using the Service. All past due fees and charges will be referred to collection. If our collection efforts are unsuccessful, unpaid debts will be reported to all available credit reporting agencies.

The refund amounts for purchased packages vary. For packages purchased annually, if a refund is requested (on the condition that the application fails to provide the service it is required to provide), the entire collected amount (based on the refund invoice) will be refunded. If the institution or company that purchased the service requests a refund before the specified annual period, a refund will be made by calculating the fee for the number of months used, based on the fee in the monthly usage packages. Campaign discounts applied to annual payments will be void. The right to request a refund must be reported within 2 months in the event that the service features are not functioning.

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other materials ("Content"). You are responsible for the Content that you post on the Service, including its legality, reliability, and appropriateness.

By posting Content on the Service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service for marketing and promotional purposes. You retain all of your rights to any Content you submit, post, or display on or through the Service, and you are responsible for protecting those rights.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and to grant Knot Software the rights and licenses set out in these Terms; and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

We reserve the right to remove accounts and content that we determine contain illegal, offensive, threatening, defamatory, libelous, obscene, or otherwise objectionable material, but we are under no obligation to do so. We will remove content that infringes any party's intellectual property or these Terms of Service. Data of an account terminated by Knot Software will not be backed up for any reason and will be immediately deleted from our servers.

Content published by the user shall not infringe any copyright or other intellectual property rights owned by third parties, nor shall it constitute an unlawful quotation. The content shall not contain expressions that directly or indirectly infringe or demean the personal rights of third parties beyond the limits of criticism, the content shall not contain any element of a crime, and no content contrary to public morals or public order shall be shared. Otherwise, all legal and criminal liability shall belong to the user. By accepting these terms of service, the user assumes the obligations specified in this section.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in the immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether in connection with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any security breach or unauthorized use of your account.

Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Knot Software and its licensors. The Service is protected by copyright, trademark, and other laws. Unless expressly authorized by Knot Software, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such content.

As stated above, the reproduction, copying, or redistribution of any material or design element on this site for commercial purposes is strictly prohibited without the express written permission of Knot Software. For information on how to request such permission, please contact us at info@knot.software.

Our Logo

In order to promote our brand, we display our logo throughout all our Applications and Services. You may not alter or delete our logo, nor may you ask us to do so.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Knot Software. Knot Software has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Knot Software shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of all third-party websites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.

Upon termination, your right to use the Service will immediately cease, and you will lose all data associated with your account. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation of Liability

Knot Software, as well as its directors, employees, partners, agents, suppliers, or affiliates, shall in no event be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, loss of use, loss of goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose, and from unauthorized access to or use or alteration of your transmissions or content.

This limitation applies regardless of whether the liability asserted is based on contract, tort, negligence, strict liability, or any other basis, even if Knot Software has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Knot Software's liability in such jurisdictions shall be limited to the extent permitted by law.

Disclaimer

The use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided to you without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Knot Software, its subsidiaries, affiliates, and licensors do not warrant that:

• The Service will be uninterrupted, secure, or available at any particular time or location;
• Any errors or defects will be corrected;
• The Service is free of viruses or other harmful components; or
• The results of using the Service will meet your requirements.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

For any questions about this Agreement or the Privacy Policy, please contact Knot Software at info@knot.software.